We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Was delivered on time no issues
Fast delivery
I’ve been searching for MONTHSSSS for this amore dog to complete my amore collection (until they release more!) however, I specifically wanted one with straight eyelids and either; they had wonky eyes, none in stock or were scalped prices online. Austin’s was more than accommodating and they only had one left which they sent photos via email, with straight eyelids!!!! I couldn’t believe it. Super fast delivery, my first purchase here and I’ll deffo come back.
Very pleased with the kettle which suits our needs perfectly. Service excellent and the kettle arrived quickly
Good service, kept in touch about product. Packing good. Arrived safely.
Great product and a nice gift.
A simple process ordering online and my purchase arrived two days later. Excellent service - thank you.
I found the service very good
Great price, delivery time was great and no problems very happy with it for my nephews birthday. Thanks
So glad I found Austin’s for my favourite condiment. Good price and quick, careful delivery.
Excellent service, well packed and arrived safely on time
Website easy and enjoyable to use, item took longer to arrive than I thought but custom service very helpful well packed will shop again with Austins
Looks really good and soft.
I love the throw but it is very easily snagged and can see this may be a problem.
First class service have recommend to friends
Quick and easy
Clear description of product, easy to order, good communication and fast delivery. Many thanks.
Would defiantly use them again ! Thank - You
Exceptional service
arrived fast and intact!
Easy to order, great prices & timely dispatch. Kept up to date with the progress of my order. Will definitely use again :)
Good communication and arrived promptly and well packed.
I broke one of my pasta bowls and am so pleased I found a replacement one. I use these almost daily and love the simple design.
Many thanks for your quick postal service very happy with purchase. Was very well wrapped totally satisfied with your excellent service. Also the same when I purchased gifts for Christmas (I forgot to rate the Christmas time) Many thanks 😊 Dave G
I've never shopped with Austins before but after this first experience it certainly won't be my last. The items I ordered were a very competitive price, sent speedily and packaged very well. I'll certainly recommend and return to Austins for future purchases.
Product arrived safely and promptly
Great communication. Fast delivery